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Customer Questions

Q:If my order contains some out-of-stock items, what are you going to do?

Q:Why the status of my order hasn't been updated timely?

Q:Where is the exact location of your US warehouse?

Q:What is Product's volume Weight?

Q:Can I download invoice of my order?

Q:How to cancel an order that is in process?

Q:Does heavier parcels equal higher shipping costs?

Q:Why do you cut down your shipping cost again?

Q:Is it necessary for me to calculate shipping fee by myself?

Q:What's the minimum order amount on your website?

Q:Is it safe for me to use my credit card on your website?

Q:How many people in your company?

Q:How does your website calculate shipping charge?

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Normal DHL (KD Agent) (5-7 Days to Worldwide)
Shipping Weight	Shipping Fee
17 Kg	US$153.62
18 Kg	US$161.66
19 Kg	US$169.70
20 Kg	US$177.74
21 Kg	US$137.63
Notice: For shipping fee fluctuate a lot, so we strongly recommend you to use our shipping calculator to estimate your shipping cost.

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