8Seasons Club Terms and Conditions

(Last updated November, 2023)

Welcome to the terms and conditions ("Terms") for 8Seasons Club. These Terms are between you and 8Seasons Services and govern our respective rights and obligations. The Terms, together with applicable terms and conditions related to any promotional offers provided to you for use with Club, constitute the entire agreement between you and 8Seasons.com related to the Club membership. Please note that all your conducts on the 8seasons.com website and application of Club membership are also governed by our Terms and Conditions and Privacy Policy, as well as all other applicable terms, conditions, limitations, and requirements on the 8Seasons.com website, all of which (as changed over time) are incorporated into these Terms. If you sign up for a Club membership, it means you accept all these terms, conditions, limitations and requirements. Please read these Terms carefully.

1. Shipping Privilege

Club members are entitled to a shipping discount 30% off for all shipping methods and all country addresses.

* You can enjoy this shipping privilege together with order discount, VIP discount, commodity discount and coupons, but not with any other shipping discount or RCD discount.

2. Applicable Items and Orders

You can enjoy 30% shipping discount with no minimum purchase required. All of the items are suitable for Club members.

* Changing orders, or changing your shipping address, or preferences might affect Club application.

3. Free Samples & E-Catalog

In order for club customers to have a better understanding of products, we specially provide club members with the rights of "free samples" and "E-catalog".

1) You could get free samples when placing order.

* One order can receive up to 3 units of samples, just leave a message when placing an order.

* Free samples must be products you have not purchased.

* The total price of the selected samples is within 8USD.

* Excludes bulk pack products (item numbers start or end with Q, H.).

* Samples do not need to pay additional freight, we will cover it.

2) You could download free E-catalog here.

4. VIP Product Sourcing Service

When you couldn't find the item you need on 8seasons.com website, or you need customize an item, we have special staff to help you search for the proper products, and offer feedback about the item so that you could order conveniently.

* You could submit your inquiry to Customize. Or you could also send the relevant information of the item you need to your personal customer service manager via email, such as the picture, color, size, amount, link and so on. She will arrange a special person to help you search for the item at first time, and try best to offer feedback in 72 hours.

5. Other Limitations

* We reserve the right to accept or refuse membership in our discretion.

* You might not transfer or assign your Club membership or any Club benefits.

* We reserve the right to modify some terms.

6. Membership Cancellation

We will refund your full membership fee if you cancel your Club membership before you have made any applicable purchases. You are not entitled to any refund if you cancel after you have made any applicable purchases.

* If you need to cancel your Club membership, you just need to contact with your personal customer service manager.

7. Promotional Memberships

We might offer certain customers various promotional memberships sometimes, which are subject to the Terms except as otherwise stated in the promotional offers.

8. Agreement of Changes

We might, in our discretion, change the Terms, 8Seasons.com's Conditions of Use and Privacy Notice, or any aspect of Club membership, without notice in advance. If any change to these terms is found invalid, void, or for any reason unenforceable, that change is severable and does not affect the validity and enforceability of any remaining changes or conditions.
YOUR CONTINUED MEMBERSHIP AFTER WE CHANGE THESE TERMS CONSTITUTES YOUR ACCEPTANCE OF THE CHANGES. IF YOU DO NOT AGREE TO ANY CHANGES, YOU MUST CANCEL YOUR MEMBERSHIP.

9. Termination by Us

We retain the right to terminate your membership. If we do so, we would offer you a prorated refund based on the number of full months remaining in your membership. However, we would not offer any refund for termination related to conducts that we determine, in our discretion, it violates these Terms or any applicable law, involves fraud or misuse of the Club membership, or is harmful to our rights and interests or any other users. Our failure to insist upon or enforce your strict compliance with these Terms will not constitute a waiver of any of our rights.

10. Limitation of Liability

BESIDES OTHER LIMITATIONS AND EXCLUSIONS IN 8Seasons.COM'S CONDITIONS OF USE, ON NO CONDITION SHALL WE OR OUR DIRECTORS, OFFICERS, EMPLOYEES, AGENTS OR OTHER REPRESENTATIVES BE LIABLE FOR ANY CLAIMS AGAINST OR DAMAGES OR LOSSES(DIRECT OR INDIRECT, ACTUAL OR CONSEQUENTIAL) OR ANY OTHER DAMAGES OF ANY KIND, ARISING OUT OF OR RELATED TO CLUB.OUR TOTAL LIABILITY, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, WILL NOT EXCEED THE LAST ANNUAL MEMBERSHIP FEE YOU PAID. THESE EXCLUSIONS AND LIMITATIONS OF LIABILITY WILL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW AND WILL SURVIVE CANCELLATION OR TERMINATION OF YOUR CLUB MEMBERSHIP. CERTAIN STATE LAWS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE EXCLUSIONS OR LIMITATIONS MIGHT NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.